Privacy Policy
At Mira Tech, we consider your privacy a sacred responsibility
Introduction
Welcome to the Privacy Policy of Mira Tech Technology Company. We recognize the importance of privacy and are committed to protecting users' personal data. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Information you provide directly to us:
- Full name and contact information
- Email address
- Phone number
- Payment and billing information
- Correspondence and technical support records
Information we collect automatically:
- IP address and browser device
- Website and services performance data
- Cookies
- Website activity logs
How We Use Your Information
| Purpose | Description | Legal Basis |
|---|---|---|
| Providing Services | Executing required services and providing technical support | Contract Performance |
| Service Improvement | Analyzing data to improve service quality | Legitimate Interest |
| Marketing Communications | Sending offers and updates about our services | Consent |
| Legal Compliance | Complying with legal and regulatory requirements | Legal Obligation |
Data Protection
We use the latest technologies and security measures to protect your data:
- Data encryption during transmission and storage
- Firewalls and intrusion detection systems
- Limited access to authorized employees only
- Regular security reviews
- Encrypted data backups
Information Sharing
We do not sell or rent your personal information to third parties. We may share information only in the following cases:
- With auxiliary service providers (subject to their privacy policies)
- When required by law
- To protect Mira Tech's rights and property
- In cases of merger or acquisition
Cookies
We use cookies to improve user experience:
Essential Cookies:
- Login and session cookies
- Security preferences
Analytical Cookies:
- Traffic analysis and user behavior
- Website performance measurement
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information (in certain cases)
- Restrict processing of your information
- Object to information processing
- Data portability
- Withdraw consent at any time
Data Retention
We retain your data only for the period necessary to achieve the purposes mentioned in this policy, or as required by law. Typical retention periods:
- Customer data: 5 years after service termination
- Billing data: 7 years for tax purposes
- Technical support records: 3 years
Policy Changes
We may update this policy from time to time. We will notify you of any substantial changes via:
- Notice on our website
- Updating the "Last Updated" date at the top of the page
Contact Us
If you have any inquiries about this privacy policy, please contact us via:
Data Protection Officer
📧 Email: privacy@miratechye.com
📞 Phone: +967 1 234 567
📍 Address: Sana'a, Yemen
⏰ Working Hours: Sunday - Thursday, 8:00 AM - 4:00 PM
Regulatory Authorities
You have the right to file a complaint with the relevant regulatory authority if you believe that the processing of your personal data violates applicable laws.